With more than 3.48 billion people utilizing social media, using these tools to promote your business seems like a no-brainer. Since the creation of Facebook, a number of new social platforms have popped up. Some have gained superstar popularity, some have burned brightly only to fizzle out or be absorbed by a larger platform, while some limped out of the gate only to be lost in the dust of the more popular networks.Read More
Wondering how we did it? Out of all the places you could’ve been, how could we possibly know you’re at Digital Summit Detroit? Well, you didn’t get here by chance. Unless by chance means we utilized one of our many capabilities – Geo-fencing – to target you directly.
What is Geo-fencing? Simply put, it is the most advanced location-based mobile advertising technology for targeting users based on specific geographic areas.Read More
Are you interested in hopping on the video bandwagon? 87% of online marketers use video content, so if you’re not doing video, you’re doing something wrong. But don’t worry! MILO is here to help you make a splash with Live Video tips and tricks!
Did you know there are over 330 million active daily users on Twitter? If you’re looking to increase your customer base, interact with your audience more and improve your sales, Twitter is a great platform to use.
At this year’s Social Media Marketing World, top media experts discussed everything Twitter including tools to use, algorithm, analytics and how to turn conversations into customers.
The Facebook algorithm: It happened to me and yes, it happened to you too!
The conversation surrounding Facebook in 2018 has been centered on the new algorithm changes. Designed to encourage more meaningful interactions between people, you’ve likely noticed how these changes apply to your newsfeed.
Next to Facebook and Instagram, Twitter is another social media platform that brands and organizations can use to connect with their audience across the world.
According to a report by Hootsuite and We Are Social, there are currently 3.196 billion active social media users around the world. As of January 2018, their report lists Twitter at No. 3 behind Facebook and Instagram for the number of active users on the social media platform.
Think back to the last time you used your phone to search for something to do or something to eat nearby – did your search include the words “near me?” Chances are that it probably did, but it is becoming more common for the phrase to be left off with mobile searches.
Rolling with the Punches: How staying agile will make you a better digital marketer
The following is a cautionary tale for when digital marketing is separated or siloed from other pieces, like the ability to modify the website. This is based on my experience working on a digital campaign when a client refused to give access to their landing page and website. My hope is that the lessons that I learned will help you too.
All the players were on the field: our search ads were driving relevant traffic, social media was tuned in for customer service and our display ads were ready for retargeting, but when the time came to score, we couldn’t convert. It was devastating. The sign-up process on the client website was messy and made the customer jump through too many hoops. It was like driving the ball towards the goal and passing it back and forth between players without actually scoring. The unforgiving truth about the success of digital campaigns is that all of the parts need to work together or whole the campaign may fail. Your website, landing page, email, digital ads and social media must play as a team to guide the customer to the desired goal.
Key Takeaways: Identify your final goal and understand how all of the digital elements fit together to achieve it.Read More
AWRF Social Media Presentation 2013
When social media first arrived on the scene companies were scrambling trying to figure out how to take advantage of this new medium. While others were asking the question, “why should I bother? Especially when all people do is share pictures of what they had for dinner or their kids back to school pictures.”
What we forget is that social media is really nothing new. It’s something we’ve done since the days of AOL, America Online. Don’t you remember the 500 hour free cds and usernames like Kitty 902010? It’s really just a fancy way of describing how we communicate on the internet.
We know that Social Media isn’t going away. It’s the #1 activity on the web and when we pull out our cell phones, 91% of us are using them for social media related activities.
Here is a great example of the larger role mobile plays in our day to day lives. This is a picture of St. Peters Square in 2005. Nothing really to write home about. Fast forward to 2013 and you’ll notice nearly every person has a mobile device to capture the moment. But they aren’t just capturing the moment for their personal collection. They are sharing the moment in real-time on Facebook, YouTube, and Twitter. It’s what we call the real-time web.
So as business owners how do we take advantage of social media? With all that we have going on where do we start?
It begins with your website. Think of your website as your hub. Everything that you do should revolve around getting traffic back to your website. Facebook is not your website. Your activities on social media are the spokes that drive traffic back to your site.
Now if it’s been a little while since you’ve updated your website it may be time for a makeover. Sure we get busy, but we need to think of our website as our business card on the web. It’s the first impression we give when someone is researching our company. And with keeping mobile in mind it’s even more important that we take a mobile first stance to our design. What we like to call responsive. Responsive design allows your website to resize to fit whatever device someone may be using whether it be an iPhone, tablet, or desktop computer.
An example of recent redesign is the AWRF.org website. We wanted to put the social icons at the top for a couple of reasons. Number one was to share with people where they can find and two to let the search engines know what social media sites are connected to us. This way when someone searches out your company Google can return the social media sites as relevant results.
We also added an image that would quickly give a visitor an idea of what the website was about. You have roughly five seconds when someone visits your website to before they give up and leave.
Finally we made sure to have a clear call to action telling the visitor what we wanted them to do. All of these items were above the fold. Meaning when you visit from a desktop you can see all three items.
Now that we have our website in order we need a way to measure our efforts. It doesn’t make sense to put in all the work without understanding the return. One of my favorite tools is Google Analytics. Mostly because it’s free but also because it gives you great insights to how people are visiting your website and if the content you are sharing is working.
You can see how many people have visited your website. What country, state or city they came from. The amount of time they’ve spent on your site. All of this data will help you to understand how people are using your website. Don’t trust my word on going mobile, let the data guide you.
So we have our website in order and a way to measure our efforts. How do we choose a social network? It starts with connecting the dots with our traditional marketing goals. Who are the people we are trying to reach? Where do they spend their time? With over 200 social networks it can be overwhelming. Don’t forget forums they are great for niche communities and discovering conversations that can’t be found on more traditional networks.
Let’s talk a bit about blogging. Blogs are great way to easily update your static websites. For those who are a bit leary about the pressure to update often because of the name blog can name it something like news.
What are some of the things you can talk about? Stories of employees volunteering or doing good in the community. An employee spotlight. Share your company milestones. Customer stories and testimonials are great options. What about your frequently asked questions. Certainly you have customers that reach out with same questions over and over. Make them short blog posts. Blogs are a gift that keep on giving. Long after you’ve written a post you’ll reap the rewards of that content.
I’ve listed a few blogging platforms although my favorite is WordPress. It’s simple to update. If you can use Microsoft Word, you can use WordPress. Talk with the guys in your IT department about implementation.
As business owners you certainly wear lots of hats. Finding time to manage social media and digital marketing may be one hat too many. Where do you find the time? It’s a team effort. Look for subject matter experts within your organization that can contribute on a regular basis. Find employees that are active on social media. But make sure you put a social media policy in place to guide them on what is acceptable. What works for their personal Facebook account isn’t always what’s best for a corporate account. And be sure to make it a habit. Check your accounts first thing in the morning. Get in a routine.
Now that you have some pieces in place it is extremely important to listen. If you’re going to be involved you need to participate. This means knowing when a question has been posted about your company. Don’t let it sit for 2 or 3 days. Answer the question. You’ll know it’s out there if you take the time to listen and monitor your accounts.
I’ve listed a few tools to help manage your social media efforts. All of them are cloud based tools to allow you to manage from multiple devices from any location with internet access. Be sure to check out Bit.ly. It allows you to take a really long URL and make it tiny. You also have the ability to track where clicks are coming from and where your links are being shared.
Be sure to reach out if you have any questions. There are a couple more slides with additional tools and an example of how search engines return social media channels in search results.
The first step in utilizing social media for manufacturing is determining if social media makes sense for your business. I’m not entirely convinced that social media marketing makes sense for every business.
At it’s most basic form, social media is simply having a conversation online and can take shape in many different ways. Interestingly, most companies jump on Facebook and Twitter completely missing out on other opportunities. Having a presence on these to social networks doesn’t guarantee success.
Here are some basic steps for developing a social media strategy for manufacturing:
1. Start with the end in mind
What are you trying to accomplish? Are you trying to reach new customers? Existing? Will you be promoting a new product or service? Choose one. It can be difficult to be all thing to all people.
2. Where are you customers?
Where do your customers spend their time online? If it isn’t Facebook or Twitter, figure out where the conversations are taking place.
If all you do is promote and share links, you’re missing out on a great opportunity to “network”. After all there is a reason why it’s called “social networking”. Tools like search.twitter.com, Social Mention, and even Google search can give you real-time insights to what those in your industry are talking about.
Especially in forums. Forums are a great way for you to do market research, understand frustrations within your industry, and connect with those USING your product. There are some excellent forums for the manufacturing industry. Look for ways to engage. Think about joining a Twitter chat. #MFGchat is a bi-weekly chat for the manufacturing industry. A great opportunity to have one on one interaction.
A great way to connect with customers is by just jumping in. It’s like a big networking event, those who already know each other will be having a conversation and you have to find a pleasant way to jump in, but be careful, online communities don’t take kindly to spam.
Are you seeing results from your involvement in social media? Know what metrics you should be evaluating. You’ll be able to figure this out based on Number 1. Start with the end in mind. If it’s about making new connections, were you able to convert those online connections into real world meetings? If you’re trying to grow you newsletter, how many new subscribers came as a result?
If you’re a manufacturing company, how are you implementing social media into your business?